Shipping & Returns
Thank you for your interest in our Unwind Kits :)
We now ship our craft & charcuterie kits to 48 states (not including Hawaii and Alaska)
Shipping is a discounted rate of $5-12 depending on your shipping zone. we ship UPS ground 1-3 day. Each kit is boxed separately, so if you buy two kits and you are in Zone 1, you will pay $10 for shipping ($5 each box).
Please make sure you keep a close eye on your email, so you know when your kit will be shipped. We typically ship on Monday or Tuesday, so you receive it before the weekend. Due to the perishable nature of the contents, we ask that you keep a close eye on the tracking information.
Because part of our product is perishable, we do not accept returns. We ship UPS ground 1-3 day to ensure the products get to you cold and fresh. Each of our Unwind Kits are thoughtfully packed with 48 oz gel packs (1 or 2, depending on your estimated delivery time) PLUS insulation envelopes and liners.
We ask that you keep a close eye on your delivery tracking and updates. We ask that you DO NOT leave the box sitting on your porch for too long, especially on a hot day. Unfortunately, these are things we cannot control. That said, if you are unsatisfied or receive anything damaged, please contact us and we will work with you to make sure you are a happy customer.